Feedback from recent patients

We wanted to share some of the lovely comments we have had from patients through our Friends and Family test, an anonymous feedback survey. If you are happy to share your experience on this website, either a few lines or as a patient story, please email imperial.private.healthcare@nhs.net

“Great staff very friendly and caring, we were looked after very well”
“Everyone was very kind a considerate. I felt safe in the hands of all the staff”
‘The staff on the floor were all very friendly and gave good explanations of what to expect and do’
‘Timely, seamless and friendly care on each of three visits here’
“Very nice bedside manner” (December 2019)
“Caring and thoughtful service. Excellent midwives all round.” (December 2019)
“My care from start to finish has been absolutely extraordinary. I felt heard, seen to and in very capable, loving, gentle hands.” (December 2019)
“Amazing nursing care and good food.” (November 2019)
“Nurses very attentive. Food excellent.” (October 2019)
“Excellent staff, all good, nice room. Many thanks for excellent care, nice lunch too!” (September 2019)
“Nursing care excellent, all very helpful” (May 2019)
“All staff kind and professional, kept me safe at all times” (May 2019)
“Everyone has been extremely welcoming and highly professional” (May 2019)