Coronavirus: Latest information for private patients

Imperial Private Healthcare is part of Imperial College Healthcare NHS Trust and our private patient units have made changes to help respond to coronavirus and protect our patients, staff and visitors.

If you are seeking private care, please call us on +44 (0)20 33117700 or email imperial.private.healthcare@nhs.net to make an enquiry. Alternatively, if you are an existing patient you can contact your consultant or their secretary directly.

Prior to your appointment you will be contacted by a member of our team with further information and to talk through the safety precautions that we’re taking in response to coronavirus.

Please visit ‘Coronavirus: latest information and advice’ for general information about hospital appointments, visiting restrictions, the safety precautions we are taking and more.

Before coming to hospital  

If you are asked to come to the hospital, please follow these instructions for every visit:

1. Complete the Covid-19 checklist  before every single visit to the hospital. (This must be done on the same day you are visiting the hospital). 

If you have any queries or concerns, please contact your consultant or their secretary. If you are a maternity patient, please contact your consultant or care team for guidance if you have one or more of any of the symptoms in the checklist. In an emergency always dial 999.

2. Ensure you have followed the self-isolation guidance if you have been asked to do so by your consultant or care team

3. Wear a face-covering You must wear a face-covering at all times while inside our hospitals. This is to prevent the spread of infection to you, other patients and our staff. Face covering must cover your mouth and nose.

4. Avoid public transport, and wear a face-covering while travelling, whether you use hospital transport, a family car or a taxi

5. Use hand sanitiser or wash your hands when you arrive at the hospital

Coronavirus update for fertility patients

We’re pleased to announce that we have re-opened the Wolfson Fertility Clinic to welcome both NHS and private patients.

As part of Imperial College Healthcare NHS Trust, we have put in place stringent processes and procedures to ensure the safety of our patients and staff. If you are registered with us, a member of our team will be in touch to explain the next steps for your treatment.

If you have any queries relating to your treatment, please email imperial.wfcadmin@nhs.net. Or if you would like to make a general enquiry, please call 020 3313 4411.

Thank you for your patience and we look forward to welcoming you back to the Wolfson Fertility Clinic.

Key changes for maternity services:

Maternity appointments

To continue to provide safe care during the Covid-19 pandemic, we need to make some changes to our procedures for scans and antenatal appointments. These changes are temporary and we will review them on an ongoing basis:

  • We will contact you to discuss any changes to your upcoming appointment, otherwise please attend as planned.
  • You may be offered a phone or video consultation to replace your upcoming appointment, but we will discuss this with you first.

We are delighted to announce one named support person can attend appointments and ultrasound scans.

Please do not bring children or any other family members to your scan, otherwise your appointment may need to be rebooked.

All visitors must wear a surgical face mask (which will be available at the front entrance) at all times while inside our hospitals, follow social-distancing rules and if your partner is coming with you for your scan, they should remain with you throughout your time in hospital.

Maternity visiting guidelines

You may have your birthing partner with you throughout your labour and delivery. Your midwifery team will discuss visiting guidelines with you, to ensure we maintain the safety measures we have in place.

For the safety of our patients, visitors and staff, visiting will remain restricted to one birth partner throughout the duration of your stay at the Lindo Wing or the Sir Stanley Clayton Ward. Birth partners must:

  • complete a Covid-19 screening questionnaire at the beginning of each visit.
  • wear face coverings at all times, and follow social distancing rules
  • not come to the hospital if they are feeling unwell, including cold or flu symptoms
  • wash or gel your hands as soon as they enter a ward or unit

Please speak to the nurse or midwife in charge of the ward or unit to consider any exceptional arrangements. You can also call the Lindo Wing labour ward (24 hours) on 020 3312 1608 or the Sir Stanley Clayton Ward on 02 033 131 466.

Maternity classes, packages and tours

The Lindo Wing private postnatal community packages are now available to book. If you have any specific requests around individual packages please speak to the team.

Booking is also now open for our new virtual antenatal education classes with our leading midwifery team at the Lindo Wing. Find out more.

However, all tours and drop-in sessions are currently cancelled, including all tours of our facilities and early pregnancy drop-in tours of the maternity units.

Please call the Lindo Wing or the Sir Stanley Clayton Ward at Queen Charlotte and Chelsea Hospital if you have any concerns.

Cord blood collection

Cord blood collection has now resumed in our hospitals. Please ask your consultant or midwife for further information.

Contact details

Please see the Mum & Baby app for helpful information about pregnancy and our maternity services.

If you have any questions about your care, please contact a member of our team at Lindo Wing by calling 02 033 126 224 or the Sir Stanley Clayton Ward on 02 033 131 466.

This page will be kept up-to-date regularly with the current advice. We thank you for your understanding at this time.

International patients

We are pleased to welcome international patients to Imperial Private Healthcare.

If you are considering travelling from outside of England for treatment at Imperial Private Healthcare, there is some important information to consider before you leave:

  • you will need to comply with the UK government’s guidance on conditions for overseas travel and quarantine restrictions. All the latest travel advice is available on the UK government website. Before deciding to travel to the UK, please consider current travel restrictions, what the risks are and how this might impact your plans. Please note we cannot provide any assurances, or take responsibility for, the decisions of immigration or public health officials when you arrive or during your quarantine
  • you will need to make your own travel arrangements and comply with the relevant quarantine arrangements before your appointment at Imperial Private Healthcare
  • before you travel to the UK our team will be in touch to explain the Imperial Private Healthcare Covid-19 screening and testing requirements. Please note that if you are in quarantine, you will need to arrange a Covid-19 test privately 72 hours before your admission to hospital. You will not be able to have the test at our testing facility if you are in quarantine
  • you will also need to be screened regularly for Covid-19 during your stay with us

If you have any questions or if you would like to make a booking please contact us by submitting your details. Alternatively you can call +44 (0)20 3311 7700 or email imperial.private.healthcare@nhs.net and one of our helpful team members will be in contact.

We look forward to welcoming you to Imperial Private Healthcare.