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About The Thames View

The Thames View at Charing Cross Hospital is a dedicated private facility providing care for private patients within Imperial College Healthcare NHS Trust.

With all medical technology and specialist facilities available on site 24 hours a day, and a team of internationally renowned consultants, you can be assured of the highest level of medical care.

At The Thames View, you can be seen by the consultant of your choice, who will work within a wider team of specialists (including nurses, therapists, radiologists, physiotherapists or other related specialisms) to make recommendations to you about your care. This multidisciplinary team will ensure that any treatment is carefully tailored to your own specific needs.

During your stay, you will receive outstanding care from a dedicated team of friendly staff, who will make you feel right at home. You will stay in modern, private ensuite rooms equipped with a satellite TV offering both UK and international channels. You can also enjoy all the amenities that you would expect from a top private hospital, including a daily newspaper, complementary toiletries, and a free wi-fi service. We also offer a variety of additional services for our overseas visitors, including translators, foreign-language newspapers and a multi-faith worship room.

Throughout your stay, you can order from a range of delicious menu options that include vegetarian, halal and kosher meals. With the exception of some specific clinical dietary requirements, talented chefs prepare all meals to order on site.

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Quality scores

Our team provide the highest levels of care as supported by feedback from our patients

Lead nurse

Your senior nurse is: Itziar Atucha
Quality scores as of: April 2019
Next update: September 2019

Improving our service

In response to your feedback we have made the following changes this quarter:

We have implemented the national changes for modified diets

We have fully recruited to our senior nursing team

This page is next due to be updated in September 2019.

If you would like more information about our quality scores in the meantime, please email Itziar Atucha: i.atuchazambrano@nhs.net

Friends and family test

87.5%

of our patients said they were likely or very likely to recommend The Thames View outpatients department to friends and family.

100%

of our patients said they were likely or very likely to recommend The Thames View inpatients department to friends and family.

Infection rates

MRSA Bacteraemia – 0 cases reported

C Diff – no cases since records began in 2011

Charing Cross Hospital was unusual among the historic London teaching hospitals in not having any accommodation for private patients until long after the establishment of the National Health Service and the move of the hospital in 1973 from central London to the current site in Fulham Palace Road.

There had been a recommendation in 1904 that paying patients should be accepted as one of a number of measures to deal with a financial crisis facing the hospital when it was entirely dependent upon charitable support and intended to offer free medical treatment to the very poor. However, the decision was taken not to provide accommodation for private patients.

It was not until a completely new hospital had been built in Fulham Palace Road that Charing Cross Hospital had sufficient space for a private patient facility. The new Charing Cross Hospital was opened by HM Queen Elizabeth II on 22 May 1973, and incorporated The Thames View; so called because of the spectacular views of London offered from its 15th floor location.