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Hearing loss and hearing problems

Our private audiology service can help patients with a variety of concerns about hearing loss.

We know that addressing hearing loss can be daunting and we want you to feel completely confident and relaxed during your private hearing test. Our audiologists are trained to answer your questions and explain everything clearly.

During our evaluation, your audiologist will use a special sound proof room to assess your hearing. The consultation will be used to objectively assess your auditory function

Our treatments 

Hearing loss

Should any hearing loss be detected we will advise you of your options, and if necessary, our trained audiologists will select a hearing aid that is appropriate for your needs. We can also discuss whether you would benefit from wireless accessories to work alongside your hearing aid.

If necessary we can refer you to other healthcare professionals, such as our world-class ear, nose and throat (ENT) department.

We only provide top-of-the-range digital hearing aids and accessories, including smaller models that can fit inside the ear. There are options available which can be based on your hair or skin tone if you would prefer a discreet model.

There is a wide range of technology available in private hearing aids. Options include:

  • More microphones. Some offer more choice of where to focus your listening whilst others can give a surround sound effect
  • Specialised operating systems – they can blend seamlessly and automatically between 7 different listening environments
  • A larger number of channels for sound processing
  • Additional programs on the hearing aid

Your audiology consultant will talk you through your options and what to expect from your digital hearing aids. They will also advise you on your hearing loss and help you learn about additional resources, which can aid your personal journey to hearing rehabilitation. All our audiologists are fully trained in fitting hearing aids and have a wealth of experience due to their diverse audiological backgrounds.

We can also provide support from our hearing therapist who can offer one-to-one counselling to patients suffering from hearing problems. Our therapist is able to support all aspects of psychological adaptation to a hearing loss, as well supporting practical skills such as one-to-one lipreading training and auditory training They are also able to provide guidance on improving language comprehension with hearing loss.

Tinnitus (ringing in the ears)

Our trained hearing therapist can support you if you are struggling with tinnitus (ringing or buzzing noises heard in the ear or head). We can offer immediate practical strategies for day and night time tinnitus problems as well providing specialist counselling support for tinnitus. We can offer opportunities to explore longer term stress management concerns if required and we can provide you with appropriate digitally programmed white noise devices, which have been known to help ease tinnitus symptoms.

Sound sensitivity (hyperacusis)

Our specialist audiologists can advise you if you have a sensitivity to sound including volume. If required, we can refer you to our hearing therapy service. The therapy service is there to help you to understand the physiology, psychology and patterns of response to your problematic sounds. We can assist you with specialist equipment and new strategies to improve your condition.

Removal of ear wax (microsuction)

The build-up of ear wax can be uncomfortable, even though it is a common problem. We are able to offer a painless microsuction option for patients that will resolve the problem quickly and easily. Microsuction will be carried out by our audiology team who have all been trained by top ENT consultants at Imperial College Healthcare NHS Trust.

Where we are

Our audiology service is situated in Charing Cross Hospital on the first and second floor of the South Wing.