Meet the team
Mr Nick Fox
Director of private healthcare
Nick Fox joined Imperial Private Healthcare as the director in October 2016.
Nick moved in to healthcare after senior director roles in a variety of different companies, both in the UK and internationally. His career began in marketing for one of the biggest global brands at the time, before moving into business management and working for Nuffield Health, helping them redevelop and grow one of their flagship hospitals and working on their strategic plans around health and wellbeing.
Prior to joining Imperial Private Healthcare Nick worked for BMI, the largest independent group of hospitals in the UK.
Nick firmly believes in putting patients at the heart of everything that we do and in empowering staff to take ownership in being the very best that they care be for the benefit of the people in our care. He is delighted to be part of such a well respected Trust, managing a fantastic brand with a great future.
Professor Alun Davies
Professor Davies is the clinical director of Imperial Private Healthcare and professor of vascular surgery at Imperial College, London. He trained at Cambridge, Oxford, Bristol and Harvard and runs a very productive academic department. He has worked in private healthcare within Imperial College Healthcare NHS Trust for over 20 years.
He has a wide experience in health care with previous roles as head of clinical governance for surgery and anaesthesia in the Trust, NICE committees, advisor to NHS England, advisor to BUPA, private practice representative for ASGBI and Venous Forum and member of FIPO. He also advises internationally on issues of healthcare to governments, independent societies and commercial bodies.
Professor Davies believes that Imperial Private Healthcare can offer the optimal care to private patients within the setting of an NHS institution. The collaboration between the NHS and its private arm enables all patients to benefit with respect to improved outcomes and experience.
Head of operations
Tracey’s operational management of our private facilities ensures that Imperial Private Healthcare achieves its commercial, clinical and quality objectives. She has over seventeen years of experience within the Trust, firstly as a nurse (progressing to senior nurse) and more recently as the service manager of the Lindo Wing of St Mary’s. She therefore understands the issues that both our clinical and operational teams face, having had experience of both throughout her career.
Offering our patients safe and personalised care delivered in an environment that has the comfort of a hotel is top of Tracey’s agenda.
Head of programmes/Deputy head of operations
As head of programmes, Louise is responsible for ensuring that any new services we offer to patients are implemented as seamlessly as possible, as well as ensuring that any changes to the existing services are managed smoothly. Louise also ensures that our facilities are of an exceptional quality and leads the team in any facility improvement projects.
Louise has worked for Imperial College Healthcare NHS Trust since 1985, initially as a clinic receptionist, but more recently as the service manager for the private services at Hammersmith Hospital. Her positive attitude, hard work and dedication to Imperial Private Healthcare ensures that standards are always high.
Head of business development
Alistair Russell joined Imperial Private Healthcare as the Head of Business Development in January 2018.
He began his career with the successful development of sports and outdoor education services at Essex County Council, transforming them in to sustainable revenue generating businesses whilst delivering quality social outcomes. He then spent four years in Australia leading commercial development for Surf Life Saving; Australia’s iconic volunteer emergency service charity.
After returning to the UK, Alistair began his career in healthcare, working for both London Air Ambulance and more recently Guy’s and St Thomas’ NHS Foundation Trust, where he successfully implemented Evelina London Children’s Hospital first commercial strategy.
Alistair strongly believes that in delivering high quality improvements and new services we will continue to provide the very best service to our private patients whilst also providing financial support to Imperial College Healthcare’s NHS services.
Head of nursing
Teresa has many years of experience as a senior nurse. She has held a number of managerial posts including service manager for ambulatory care and theatre at the Whittington Hospital and head of nursing at Barnet and Chase Farm hospitals. She was also deputy director of nursing at Barnet and Chase Farm hospitals, before taking on the role of deputy nursing director in the division of investigative sciences at Imperial College Healthcare NHS Trust.
Teresa trained as a nurse at Charing Cross Hospital and following this spent a significant part of her career working within intensive care and theatre at a variety of hospitals.
Teresa brings a tremendous amount of experience to Imperial Private Healthcare, building on the existing skills within our team.
She is passionate about nursing leadership and ensuring that our nursing team do the best for our patients, their friends and their families.
Lead nurse (Charing Cross and Hammersmith)
Itzi’s role is to provide leadership to the nursing team The Robert & Lisa Sainsbury Wing at Hammersmith and The Thames View at Charing Cross. She manages the matrons at both sites and champions high quality care and customer service for all our patients.
Itziar qualified as a nurse in 2000 at the Ramon Llull University in Spain. She has over 15 years’ experience within the NHS, most recently as a senior nurse at Kings’ College Hospital. Prior to that, she spent six years working in cancer services. She has spent time as a clinical nurse specialist in Upper GI and has worked with patients with lung cancer and metastatic spinal cord compression as well as spending some of her career in acute oncology. She has also previously worked as an oncology matron for the NHS at Charing Cross Hospital.
She is proud to be working for Imperial Private Healthcare and recognises the outstanding reputation that the Trust has for both NHS and private care for its patients.
Lead nurse (Lindo Wing)
Tim has over a decade of nursing experience which includes a period of time as a ward manager on a large elective orthopaedic ward and then on a busy London polytrauma ward. He also has considerable experience looking after emergency surgical, urology and medical patients.
Tim believes that nursing should be epitomised by its focus on patient care. He supports the nursing staff to deliver a personalised approach giving patients the confidence to know that they are safe in the caring hands of Imperial Private Healthcare.
Modern matron (Lindo Maternity)
Luisa Sweeney is our modern matron in the Lindo midwifery team. She has over 25 years’ experience as a registered midwife, both privately and in the NHS, including as a maternity matron.
Luisa joined Imperial Private Healthcare in May 2016.
As commercial manager, Kim is the main point of contact for insurers and embassies around all financial issues.
Kim has worked within the Trust for many years in a wide variety of roles, spending time in theatres, A&E and psychiatry before joining private healthcare in 1992.
She believes that patients should choose Imperial Private Healthcare because of the high level of support from specialist services within the wider Trust and the excellent skill mix of our nurses at all sites.
Customer service manager
Shaan Malhotra is responsible for ensuring that an excellent standard of hotel and customer service is provided to all our patients by benchmarking, setting and monitoring standards for all non-clinical aspects of patient care.
Shaan graduated from West London University with a degree in Psychology. Before proceeding to his postgraduate studies, he worked for British Airways where he progressed quickly from check-in agent through to customer service trainer/mentor for new entrants. He then spent much of his time at BA working with the prestigious Concorde team.
Shaan’s first healthcare role was with the Royal Brompton & Harefield NHS Foundation Trust. Initially as a bereavement officer, he progressed to Trust bereavement service manager & PALS coordinator where he managed and delivered the very highest standard service, supported by clinical team. Shaan was also the key trainer for the bereavement, PALS and complaints services.
Shaan’s vision is that Imperial Private Healthcare exceeds all expectations and becomes an exemplary beacon for private healthcare within an NHS hospital.
International patient office manager
This role is currently vacant.